Jixels Technologies
Pay-Go Smartphones, Electronics and Local Support
Jixels Technologies helps customers buy affordable smartphones, green energy products and electronics through pay-go options, outlet teams and after-sales support across Kenya.
Contact the Team
About Jixels
Registered in 2013 and incorporated as a limited company in 2021, Jixels is a trusted brand with its headquarters in Butere, Kakamega County, in the heart of Western Kenya.
We specialize in the retail and last-mile distribution of mobile phones across Kenya and beyond borders, offering both outright purchase and flexible pay-go options to make smartphones more accessible and affordable to all.
Over the years, we have expanded our services to include green energy solutions, consumer electronics like TVs and other life-changing products.
At Jixels, we are committed to bridging the digital and energy gaps in underserved communities by delivering reliable products right to their doorstep.
Form ni Tenje - because every connection matters.
Vision and mission
Driven by urgency, powered by trust.
To become Africa's most dynamic and reliable last-mile distributor by connecting every household with essential digital devices and other life changing products, one device at a time.
To rapidly deliver digital devices and technological solutions to every corner of the continent through a bold, agile, and people-powered distribution network, making technology accessible, affordable, and impactful.
Business focus
Built around access, affordability, service and community trust.
Jixels Technologies works where customers need everyday solutions: phones that are reachable, payment options that are realistic, service that continues after purchase and teams that understand local markets.
Access closer to households
Products are moved through outlets, agents and field teams so customers do not have to rely only on distant town centers.
Affordable ownership paths
Pay-go and flexible purchase conversations help more households plan for smartphones and essential electronics.
After-sales confidence
Support, feedback handling, setup help and repair guidance help customers feel secure after choosing a device.
Local market knowledge
Teams understand county routes, customer needs and community relationships across Western Kenya and beyond.
Reach and impact
Proof that the last mile distribution works.
Customer journey
From first inquiry to long-term support.
Jixels Technologies is structured to support a customer through the full device journey: product discovery, affordability discussion, purchase, setup, usage support, repair guidance and feedback.
Customers learn about phones, green energy options and electronics through outlets, agents and field activations.
Teams help customers compare products, budget needs and suitable ownership options before purchase.
Customers receive setup guidance so the device can immediately support communication, business and daily life.
After-sales follow-up, feedback handling and repair support help keep devices useful for longer.
Product categories
Products selected for everyday connection, power and household usefulness.
Jixels Technologies focuses on useful products that improve communication, support small business activity and make daily household life easier.
Smartphones
Entry-level, mid-range and reliable smartphone options for communication, mobile money, learning, work and family connection.
Green energy
Reliable energy products that support homes and businesses where stable power access remains a challenge.
Consumer electronics
Electronics such as TVs and related household products that customers can access through trusted local channels.
Products
Brand-separated devices for communication, power, work and security.
Ask for current stock, deposit, daily or monthly payment options and warranty details before you choose a device.
Samsung
Samsung Galaxy smartphones
Samsung Galaxy A16 / A26
Clear display, strong battery and everyday Android performance.
Ask for Samsung
Samsung Galaxy A26 5G
5G support, smooth apps and stronger daily performance.
Check A26 5GOPPO
OPPO smartphones
OPPO A Series
Reliable battery, social apps and everyday camera use.
Check OPPO A
OPPO Reno Series
Camera-focused phone with premium display and design.
Ask for Renovivo
vivo smartphones
vivo Y Series
Long battery, clear photos and simple daily Android use.
See vivo Y
vivo Y19s Blue
Large display, dependable battery and clean blue finish.
Ask for Y19sZTE
ZTE smartphones
ZTE Blade Series
Affordable Android phone for calls, apps and mobile money.
Order ZTE
ZTE Blade V50 Blue
Modern blue smartphone with practical Android features.
Ask for V50HONOR
HONOR smartphones
HONOR X / Number Series
Bright display, stylish design and smooth app use.
Check HONOR
HONOR 50 Blue
Premium feel, media-friendly screen and strong camera use.
Ask for HONORM-KOPA
M-KOPA pay-go smartphones
M-KOPA X2
Pay-go smartphone with guided daily payment support.
See X2 Plan
M-KOPA X20
Flexible smartphone ownership with local support.
See X20 PlanTVs
Smart TVs and displays
Samsung Crystal UHD Smart TV
4K picture, smart apps and home entertainment features.
Ask for TV
Smart TVs
Streaming, family viewing and shop display options.
See TV OptionsLaptops
Work and study laptops
HP EliteBook Laptops
Business laptop for documents, records and daily office work.
Ask for HP
Lenovo IdeaPad Laptops
Everyday laptop for study, work and small business tasks.
Ask for LenovoD.light
D.light solar products
D.light Solar Home
Home lighting, charging support and off-grid power access.
Ask for Solar
D.light Solar Lanterns
Portable lighting for homes, kiosks and rural use.
Ask for LanternsCOFE CCTV
COFE security cameras
COFE CF-W-PTZ03 CCTV
Wi-Fi camera with motion detection and night vision.
Ask for PTZ03
COFE CF-W-PTZ2036 CCTV
Dual-lens camera with pan, tilt and mobile monitoring.
Ask for PTZ2036Pay-go access
Flexible access that lowers the first barrier to ownership.
Many customers search for phones on installment in Kenya but need clear terms before they commit. Jixels Technologies helps customers compare deposit, daily or monthly payment expectations, available devices and after-sales support before purchase.
The team listens to the customer's device need, budget, location and intended use.
Customers are guided toward products and access options that fit their budget and needs.
After purchase, customers can reach the team for setup help, feedback, repair guidance and support.
Payment planning
Know what to ask before choosing a pay-go phone.
Exact pricing changes by model, stock and partner terms. Use these prompts when you message the team so you receive the right payment plan faster.
Choose a model
Send the phone brand, storage preference and your county or nearest town.
Confirm the terms
Ask for deposit, daily or monthly amount, total term, warranty and ID requirements.
Collect or order nearby
The team confirms stock from the nearest outlet, agent or delivery route.
Phone repairs
Device repair support that keeps customers connected.
Jixels Technologies supports customers beyond purchase with phone diagnostics, repair guidance and responsive service handled by trained technicians using proper repair tools.
Request repairs
Repair process
Repair support handled with care, clarity and accountability.
Technicians inspect the device, listen to the customer's complaint and identify the likely fault.
The customer receives clear guidance on the issue, repair possibility and next steps.
Available repairs are handled with the right tools and careful handling for the device.
Customers are guided on phone care, safe charging, screen protection and when to seek support early.
Service promise
Professional support before, during and after every sale.
Clear product guidance
Customers get simple explanations on phone features, payment options, accessories and product care.
Reliable follow-up
Customer complaints, feedback and service questions are treated as part of the relationship, not an interruption.
Repair and diagnostics
Repair support helps customers understand faults, protect devices and restore phone use where possible.
Community respect
Agents and staff work with local trust, clear communication and respect for every household served.
Operating standards
What customers and partners should expect from Jixels.
The business is built on field discipline, clear communication, accountable teams and a clear commitment to helping customers stay connected.
Customer clarity
Products, prices, access options and service expectations should be explained in simple language.
Team accountability
Sales teams, agents and operations staff are expected to handle customers professionally.
Feedback loops
Customer experiences, complaints and product feedback help improve stock decisions and service delivery.
Community presence
Jixels stays visible through outlets, local agents, activations and CSR engagement.
Phones and electronics
Products customers can see, choose and use.
Phone access through trusted outlets
Jixels Technologies combines shop presence, field teams and community agents to bring devices closer to customers.
Talk to salesAffordable access
Flexible options help customers get connected without waiting for a large upfront budget.
Start a conversationAgent network
People-powered distribution that reaches beyond traditional retail.
The Jixels model depends on trained field teams, shop support and community agents who can explain products, collect feedback and connect customers to the right support channel.
Visible local points where customers can ask questions, see products and begin purchase conversations.
Mobile teams support activations, route coverage, agent supervision and customer education.
Agents bring products and support closer to households that are far from conventional retail.
Customer access
From trusted outlets to doorstep support.
Jixels Technologies makes phone access easier by combining visible shop locations, trained field agents and reliable follow-up after every sale.
Talk to the teamChoose nearby
Customers can ask questions, compare options and buy through familiar local outlets.
Get guided
Field agents explain products clearly and help customers find the right access option.
Stay supported
After-sales support keeps customers connected with setup help, feedback and service follow-up.
Market position
A distribution partner for brands that want real county-level reach.
Jixels Technologies brings together customer access, field execution, product education, feedback loops and after-sales support. This makes the company an effective route-to-market partner for device brands, energy products, consumer electronics and digital access programs.
For customers
Reliable access to phones, electronics, green energy products, repair support and clear guidance.
For brands
A field-ready partner that can support product movement, activation, education and customer feedback.
For communities
Local employment, community engagement, access to devices and support for everyday social needs.
Core values
Jixels Core Values - TENJE
Trust
We build trust with our customers, partners and the team by being honest, transparent, dependable and consistent in all our actions.
Empowerment
We empower communities through access to technology, job creation and skills development that change lives.
Nurturing
We care for our teams, partners and customers with respect and responsibility, growing together in every interaction.
Joy in Service
We are happy providing technological solutions with positivity and purpose in every interaction.
Excellence
We are committed to doing our work well with agility, from customer service to product delivery, consistently and professionally.
Distribution model
Partnerships, procurement, training, selling and aftercare.
Jixels Technologies connects brand supply to real households through a reliable last-mile system. Products move through trained teams, community agents and outlet support so customers get devices, setup help and service after purchase.
Global and local brand partnerships supply trusted products.
Bulk procurement and inventory management keep stock moving.
Agents are trained and deployed for community-level selling.
Outlet, retail and doorstep selling bring devices closer.
Customer aftercare and feedback complete the loop.
The 3A problem
The problem we solve: affordability, availability and after-sales service.
Millions of Kenyans still lack access to smartphones because of cost, distance and limited customer support.
Affordability
High costs of purchasing devices keep many households away from smartphones and digital opportunity.
Availability
Limited access to retail outlets in remote areas.
After Sales Services
Customers need dependable help for complaints, setup, feedback and support after purchase.
Unique approach
Door-to-door delivery meets trusted local presence.
Jixels Technologies combines brand partnerships, affordable pricing, community agents and aftercare to bring devices closer to customers who need them most.
Teams and outlets
Rooted in Western Kenya, expanding across county networks.
Jixels Technologies uses local presence, route knowledge and county networks to make products and support easier to reach.
Butere HQ
Team presence at retail outlets
Visible Jixels staff support customers directly at outlet locations and local retail points.
Phone showroom access
Customers can view available phones and compare brands in a well-supported retail environment.
Samsung and ZTE displays
Outlet displays make product options easier to see, explain and sell to walk-in customers.
Western Kenya base
Butere gives Jixels a strong home base for serving Kakamega County and surrounding markets.
County route planning
Field teams help map where customers are, where stock is needed and where support should be strengthened.
Local relationships
Community agents, outlet staff and local partners help build trust beyond one-time transactions.
Find nearest support
Tell Jixels your county and the product you need.
The team can guide you to a nearby outlet, field agent or delivery route in Butere, Kakamega, Kisumu, Busia, Bungoma, Luanda, Mumias, Sabatia and Mombasa.
Community impact
Corporate Social Responsibility (CSR) - our commitment beyond business.
At Jixels, we believe in doing more than just distributing phones. We strive to uplift the communities we serve through growing CSR initiatives that engage and empower local communities across our areas of operation.
Essential needs
Water access support
Jixels Technologies representatives support repairs at a local water point, helping improve clean water access for everyday household needs.
Household care
Direct community support
A team member engages an elderly resident at home, showing how CSR reaches vulnerable households through direct, respectful support.
Beyond business
At Jixels, we not only connect people to the digital world, we connect with people, for people.
View more impact workMore impact work
CSR activities, community activation and youth engagement.
These additional impact photos document local activations, water access visits, road repair support and community sports support by Jixels Technologies.
Essential needs
Water access support
Jixels Technologies representatives support repairs at a local water point, helping improve clean water access for everyday household needs.
Household care
Direct community support
A team member engages an elderly resident at home, showing how CSR reaches vulnerable households through direct, respectful support.
Youth engagement
Youth and sports engagement
Local sports activities bring young people, families and leaders together while Jixels Technologies supports positive community participation.
Community activation
Local engagement at community events
Jixels Technologies takes part in local activations where teams meet customers, share product information and stay visible within the communities they serve.
Essential needs
Water access support
Representatives help repair a local water point, responding to residents' clean water needs with practical community support.
Youth engagement
Recognising young talent
Through local sports activities, Jixels Technologies encourages young people and recognises effort, discipline and positive participation.
Community sports
Supporting tournaments and teamwork
Community sports events bring families, youth and leaders together while Jixels Technologies supports teamwork, confidence and local pride.
Community action
Road repair support
Jixels Technologies team members and community partners support hands-on road repair work in Kakamega County.
Local service
Community road work
Local teams join residents in hands-on road repair activity, responding to everyday community needs.
Jixels Technologies leadership
Leadership and operations teams driving the mission.
James Atsali
Director
Dickson Oturo
General Manager
Ian Shikanda
Human Resource
Josphine Adati
Operations Manager
Company highlights
A quick look inside the Jixels Technologies story.
Customer trust
What gives customers confidence before and after purchase.
Visible outlet teams
Customers can speak to staff, compare phone options and ask payment questions before making a decision.
After-sales follow-up
Setup help, repair guidance and feedback handling keep the relationship active after the sale.
Local partner network
Field teams, agents and county routes help customers access support beyond major town centers.
FAQ
Questions customers ask about phones on installment in Kenya.
Can I buy a smartphone on pay-go?
Yes. Availability depends on the model, partner terms and your location. Message the team to confirm deposit, daily or monthly payment options.
Which phone brands are available?
Jixels works with smartphone options including Samsung, OPPO, vivo, ZTE, HONOR and M-KOPA models, subject to current stock.
Do you offer phone repair in Butere?
Jixels provides phone diagnostics, repair guidance and device support through trained technicians and service teams.
Where can I find a Jixels outlet or agent?
Jixels serves areas including Butere, Kakamega, Kisumu, Busia, Bungoma, Luanda, Mumias, Sabatia and Mombasa. WhatsApp the team for the nearest support point.
What should I ask before choosing an installment phone?
Ask for deposit, daily or monthly payment, total term, warranty, ID requirements, stock status and after-sales support.
Privacy
Simple, respectful handling of customer and partner details.
What is collected
Contact forms may collect your name, location, phone or email, interest and message so the team can respond.
How it is used
Details are used for customer support, partnership follow-up, feedback handling and product access conversations.
How to reach us
For privacy questions or updates to your details, contact Jixels Technologies through the email or WhatsApp links below.
Institution collaborations
Collaborating with academic institutions to give access to viable opportunities to students.
Jixels Technologies builds relationships with learning institutions, public partners and community organizations to support digital access, product education, service skills and shared community impact.
Digital access partnerships
Skills and service collaboration
Community-centered programs
Contact us
Reach Jixels Technologies directly.
Contact Details
Feedback
Share customer feedback with the Jixels Technologies team.
Partner with Jixels Technologies
For brands, investors and stakeholders ready to reach the last mile.
Jixels Technologies is ready to grow partnerships that support accessibility, empowerment and collective success across Kenya and beyond.
Partnering with HONOR
HONOR trusts Jixels Technologies, enhancing accessibility of their brand.
Samsung partner engagement
Samsung collaboration supports product access, market activation and stronger customer reach through Jixels Technologies.
Relationship building
Partner visits and appreciation moments help maintain the trust needed for reliable distribution and after-sales support.
With Onfon Mobile
Jixels Technologies works with Onfon Mobile to strengthen phone access, partner engagement and effective last-mile distribution.
Field agents, outlets and local teams help brands reach customers beyond city centers.
Jixels Technologies supports product education, selling, feedback and after-sales follow-up.
Phones, pay-go access, green energy and electronics already match customer demand.